Warranty
Limited One Year Warranty
All Balanzza Digital Luggage Scales carry a limited One Year warranty for the original owner covering any defect in materials and parts. This warranty provides that defective Balanzza Digital Luggage Scales will be repaired or replaced at our option, at no charge for parts and labor, and does not cover damage caused by accident, misuse, improper maintenance or modification.
Repair/Replace Instructions
To return Balanzza for repair or replacement, please send the unit in adequate protective packaging, by recorded mail to:
Venture Innovations Ltd
Unit 19, Kenneth Way
Wilstead Industrial Park
Bedford
MK45 3PD
Please enclose a note describing the reasons for the service/repair request, your return address and a daytime phone number where you can be reached.
WARNING
Do not attempt to disassemble your Balanzza by yourself. Such action will void the manufacturer's warranty.
Balanzza does not assume responsibility for damaged luggage or any item being weighed with a Balanzza.
